Privacy - Policy

This privacy policy sets out how we use and protect any information given when you use our website. The information you provide through this website will only be used in accordance with this privacy statement. Please read this privacy policy before providing us with your personal information.

What Information We Collect

Personally identifiable information collected through our website with your consent may include: name, address, email, phone number, date of birth, and national insurance number. Users may be asked to share the accident details, such as date, time, location, and damages and injuries sustained. Moreover, we may also collect information about vehicles involved in the accident, including make, model, registration number, and insurance details.

We may also collect personally non-identifiable information, such as your IP address, browser type, times of access, and pages you visit on our website.

How We Use Your Personal Information

We use personal information to provide our services. The personal information we collect from you may be used for the following purposes.

  • To efficiently manage your car accident claim.
  • To contact you regarding claim updates, address inquiries, and resolve any concerns you may have.
  • To improve our website, services, and customer support based on your feedback and interaction with us.
  • To ensure we comply with applicable laws, regulations, and legal requirements.

With Whom We Share Your Personal Information

We will not sell, rent, or lease mailing lists or other user data to any third party, and we will not make your personal information available to any unaffiliated parties except as follows:

  • To attorneys, insurance companies and service providers who assist us in offering services.
  • As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets.
  • If we believe in good faith that sharing the data is necessary to protect our rights or property.

How We Protect Your Personal Information

We take appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, no transmission of information over the Internet is 100% secure. We cannot guarantee absolute security.

Cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Information is only used for statistical analysis purposes, and then the data is removed from the system.

A cookie does not allow access to your computer or any information about you other than the data you choose to share. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Website Links

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over other websites. We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. External websites are not governed by this privacy statement.

Your Rights

As per the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • See what data we have about you, if any;
  • Change/correct any data we have about you;
  • Ask us to delete any data we have about you; and/or
  • Opt out of future communications from us.

Changes to This Privacy Policy

We may modify this privacy policy from time to time. Any significant changes will be updated on this page. We advise you to review this policy regularly to remain informed about changes in our privacy practices.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please feel free to contact us.